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What Should I Do If My Evernote Account Was Hacked?

by: Omri Toppol
Identity theft prevention for your Evernote account

While some time has passed since the 2013 Evernote hack that exposed the account details of 50 million users, it’s impossible to tell when the next hack attack will hit. To prepare for it, you can take measures like knowing exactly what to do if you suspect your account was compromised.

Here are the steps you should take right away if you think your Evernote account was hacked, and you still have access to the account:

1. If your Evernote was hacked, there’s a good chance your email was too.

Start by checking if your email account has been hacked – because most hacks start within your email.

Do it using this free tool to find and help you remove exposed passwords, credit cards, bank and social security numbers in your email account, and keeping you safe.

The tool will keep you safe by removing any and all private data putting you at risk for credit card and identity theft. So if hackers hack your inbox, they won’t find what they’re looking for, and you’ll be protected.

You can also notify friends who sent or received the risky email, and ask them to delete the thread. Once you’ve managed your email, you can now deal with your Evernote account.

2. Check active sessions


Go to your Access History page. Get there by clicking Account at the bottom left corner of the screen, and then selecting Settings:

Evernote Settings

In the Settings page, select Access History from the left-side menu, under Security:

Evernote Access History

Once you’re at the Access History page, check out the information featured there about the recent apps that have been used to access your account. If anything listed there looks suspicious, this may be proof that your account was indeed hacked, and you’ll want to change your password ASAP.

Note that, if you’ve given any third-party apps permission to access your Evernote account, you will see an Applications option in the same left-side menu under Security. Click it, and revoke access from any suspicious application by clicking “Revoke Access” next to that application listing. You can learn more about third-party app permission with Evernote here.

3. Change your password


To change your Evernote password, click on the Security Summary link on the left-side menu under Security:

Evernote Security Summary

You’ll see the option to change your password featured at the top of this page:

Evernote Password Change

Make sure you choose a complex password. A complex password:

  • Is not a dictionary word
  • Is at least 8 characters long
  • Includes at least one number
  • Includes at least one special character, such as a question mark or exclamation point

4. Activate two-step verification


On the same Security Summary page, select “Two-step Verification.”

Evernote Two-Step Verification

After you enable two-step verification, you’ll be required to enter not only your password but also a verification code in order to access your account. The verification code will be sent to your mobile device via text message at each login attempt. By enabling two-step verification, you’ll instantly block access to any hacker who may be in your account, and you’ll end any other active sessions (i.e., if your account is logged in anywhere else, that session will be automatically locked out).

5. Check your other accounts 

Re-using the same password across various online services is a big security no-no. That’s because hackers often use one breached password to gain access to your other accounts, sometimes through a method known as a silent hack.

If you’re using your Evernote password with any other service such as Gmail or Facebook, change the passwords on those services right away, and make sure to use complex passwords (see #2 above).

6. Run an anti-virus on your computer and mobile device 

As scary as this may seem, it may be that changing your password will only hand your new password right to the hacker. That’s because, if your computer has been infected with a type of malware known as a Trojan horse, then that malware will capture your new password and you’ll remain vulnerable to having your personal data stolen.

Make sure your device is clear of Trojan horses and other malicious software by running an anti-virus scan on your computer. You can check out these suggestions for Best Free PC Antivirus Software if you’re in need of an anti-virus application.

You should also take this opportunity to run an anti-virus scan on your mobile device. This will complement your security efforts and ensure that your mobile device is also free of malicious software. Refer to Android Authority’s list of the 15 Best Antivirus Android Apps for suggestions on which app to use.

What should I do if my Evernote password was changed? 

If your Evernote password was changed and you can no longer access the account, you can try to recover your password by visiting the Forgot Password page. Make sure you can still access the email account associated with your Evernote account, since you’ll need it in order to recover your Evernote account.

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About LogDog 
The LogDog anti-hacking and privacy tool protects the most popular online account types including Gmail, Facebook, and Dropbox by detecting unusual access activity and alerting users so they can take control of their accounts before hackers do.

The service can be used across all devices and OS’s, so you’re always being protected. Here’s the Android and iOS links for you to check out.

Written by  Omri Toppol

Omri is LogDog's marketing guy. He is passionate about technology, digital marketing and helping online users to stay safe and secure

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