Help Us Improve LogDog

by: Omri Toppol Apr 16,2015

So you’re using LogDog. Awesome!

And you’d like to help us improve it? Amazing.

By opting in to help us improve LogDog, you’re technically giving us permission to email you asking for feedback about your LogDog experience. This could mean asking you to complete a super quick survey about managing alerts, or requesting your insight on the process of protecting a certain account type. When you opt in to help us improve LogDog, you’ll also start receiving our weekly newsletter (you can unsubscribe anytime). And every time you provide your feedback, you’ll be entered for a chance to win cool prizes.

How will we contact you? By sending you an email or message once you’ve started protecting an account. On that note, a very important FYI: We’ll never send you spam or share your contact details with anyone.

On a non-technical level, opting in to help us improve means you’re helping keep LogDog the best anti-hacking tool out there. And it means you’ll have our unending gratitude. Because, honestly, there’s nothing more valuable than insight that comes directly from you—our valued, LogDog users. With your help, we can make sure LogDog stays free and easy-to-use, and offers protection for the accounts you value most.

How can I help?

There are two ways to opt in:

Method 1:

When you open LogDog for the first time, you’ll see this screen:

The checkbox next to “E-mail me for feedback” is how you can opt-in before adding protection for your first account. If you un-check it, you’ll be opting out from helping us improve LogDog.

Method 2:

Perhaps you’ve already progressed past the first screen (for example, you went straight to adding protection for your accounts. Bravo!). Or maybe you un-checked the checkbox on the first screen because you weren’t sure what it meant (we don’t blame you)… Fortunately, there’s still a way you can help us improve LogDog. Just follow these easy steps:

1. Go to your LogDog Settings by clicking on the three lines at the top left of the screen, and then selecting Settings:

2. Click the checkbox next to “Email me for feedback.”

Thanks so much for helping us make LogDog the best it can be! You ROCK!

Written by  Omri Toppol

Omri is LogDog's marketing guy. He is passionate about technology, digital marketing and helping online users to stay safe and secure