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What Should I Do If My Dropbox Was Hacked?

by: Omri Toppol
How to protect your identity if your Dropbox was hacked

Who doesn’t love Dropbox? It’s convenient, fast, and free, and with a user base of more than 500 million users, it’s safe to say that most people around the world agree. But while unloading everything from funny selfies to personal information and sensitive files to the cloud might seem like the best storage solution, Dropbox is not without its flaws, and the biggest issue you have to worry about is security. Just recently, more than 68 million accounts were hacked, leaving people’s personal information and sensitive data vulnerable.

The scariest part of this whole breaking news story is that millions of people held these Dropbox accounts that were hacked…and they didn’t even know it! If you are nervous that your Dropbox might have been targeted by cyber-thieves, follow these steps fast to protect yourself and your private information.

1. Immediately go to the email account linked to your Dropbox. The reason you’re starting here is because most hacks begin with a user’s email account. The best way to keep your email account safe is to use a tool like this one to clean out your inbox and archives of any sensitive info like passwords, credit card numbers, and social security numbers that you might be storing there. The genius behind this tool is that even if a hacker finds their way to your email account, they won’t find anything useful and will just move on to an easier target.

2. Next, figure out if you can still access your Dropbox account. If you can, that’s good news.

3. Check your activity logs. When you’re signed into Dropbox, click on the Settings tab under your name, and then hit Security. From here, you can see which devices are being used to access your account. Click the X icon next to any device that appears suspicious or you are not familiar with.


Dropbox Settings

4. Change your password. A strong password is an obvious and important security measure. Select something that contains upper and lower case letters, characters, and numbers to ensure password strength. To change your password, stay in the Security tab of your settings, and just click Change password.

Dropbox Password Change

5. Add two-step verification. Following the menu on that same Security tab you’ve been using, you’ll see Two-step verification. Enable this feature to add another layer of security to your account. Two-step verification is a means for keeping your account safer. Every time someone tries to log into your account from a new device, Dropbox will send a verification code to your phone. Without this verification code, login will not be successful. So unless the hackers have your phone, they’re out of luck.

Dropbox Two-Step Verification

6. Now that your Dropbox is secure once more, it’s time to check other accounts that might have been hacked. If you use the same password for multiple accounts, you are a prime target for the silent hack, and you need to secure each account, including banking, social media, and shopping accounts that share passwords. In general, it’s a good idea to have a unique password for each site you log into. If you think your other accounts like Facebook or Instagram have been hacked, here’s what to do.

7. Finally, you should run an antivirus on your computer to make sure the hackers haven’t left you any unwanted presents on your hard drive. Often hackers will install a Trojan horse virus as one of the many nefarious ways to get your personal information. Once you’re computer is hit, changing your password won’t do a thing since the criminals have access to your password logs. An effective antivirus will sweep your machine and detect any viruses, malware, or other security breaches that might exist.

Now if your account has already been taken over (meaning you can no longer log in or access your account), it’s a bigger issue. You can try to recover your account by visiting the Dropbox password recovery page. Of course, if you can’t access your Dropbox, you might not be able to access your email account either. In this case, recovering your password will not be effective (because you won’t be able to open the email they send you!)

Beefing Up Your Online Security

Online security is so important in today’s generation. We live in an era when everything is digital and personal information is constantly being stored online. Without the proper security measures in place to protect your identity, you’re basically a sitting duck for any hacker to come and have a field day with your private information.

Here are some invaluable steps you need to take to keep your data safe and your identity secure.

  • As we mentioned, an antivirus keeps your devices clean from insidious attacks. Get a better idea of which software will deliver reliable, secure, and solid security, check out Tom’s Guide. You can also secure your mobile device with these top rated security apps.
  • You’ve seen the hazards of sharing passwords across accounts, so don’t make that mistake. Use a different password for every account you work with. If you’re worried about remembering all those codes, there are plenty of reliable password managers out there. PasswordBox and LastPass are just two examples.
  • Once again, enable two-step verification on all your accounts. This article will help you understand this process better.
  • Use LogDog. It’s a anti-hacking app that helps protect your various accounts from snoopers. They’ll even send you alerts if something fishy comes up. LogDog is available for iOS and Android devices, so keep safe across devices and wherever you go.

We can’t eliminate the threat of hacking completely, but by taking the right precautions, you are certainly heading in the right direction.

Written by  Omri Toppol

Omri is LogDog's marketing guy. He is passionate about technology, digital marketing and helping online users to stay safe and secure

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