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Help! My Snapchat account may have been hacked!

by: Omri Toppol
How to protect your identity if your Snapchat account is hacked

Who doesn’t love the amusing, quirky, and totally zany filters Snapchat has gifted the social media sphere with? Sending a wacky pic of you in ridiculous situations to friends is a lot easier to stomach when you know it won’t exist in another ten seconds.

How comfortable would you feel though, if you knew someone was actually tapping into those private, embarrassing, and even compromising moments that you shared in confidence? Probably pretty exposed and vulnerable. That’s why a Snapchat hack is so cataclysmic; it’s just that much more personal.

Good news is Snapchat hacks are not hard to outsmart. Check out this quick manual to reclaiming your Snapchat account.

Step 1: Secure your email

You’re probably wondering; was my Gmail account hacked? Often the hackers behind your Snapchat account hack have a bigger goal in mind: to get to your email account. This is because most people unwittingly store loads of personal data in their email without even thinking twice. Passwords, credit card numbers, and other important information is sitting in your email archives right now, and that’s a recipe for disaster.

So the first step in securing your online personality is to run a thorough search of personal information and get rid of it. This is a free tool that does the job really well. LogDog scans your email accounts for anything that might be of interest to a cracker, shows you the info, and teaches you how to get rid of it. Try it out for free now.

Step 2: Change your password

A hacked account is vulnerable, so you want to change your password straight away so the hackers can’t get into your account anymore. After logging into your account, hit the Settings icon at the top right corner, and choose Password on the My Account page, or you can just go here

snapchat settings
go to password

Type your password

Smart passwords won’t be typical words, and they’ll contain a good variety of numbers, letters, and unique characters.

Change password

Step 3: Verify your email address

Another ploy the cyber criminals use to trip you up is changing the associated email address to one that they control. Go to the My Account page (under Settings), and see what the email address listed there is. If it’s not yours, change it back fast.


verify email

Step 4: Check your other online accounts

With Snapchat in order, you need to turn your attention to your other online accounts. Are you one of the millions of people in the world who use the same password for multiple accounts? Hackers bank on this vulnerability and exploit it constantly, using the same password to perform Silent Hacks across the web.

Go to each of your additional accounts, change the passwords, and check out the associated information and recent activity to see if anyone’s been messing around with your accounts. You can also use this tool to see if those passwords were compromised.

Step 5: Get an antivirus

There are so many free antiviruses in the world, it’s just careless not having one for your mobile and computer devices. Download and run an antivirus to see if there are any harmful viruses floating around your device.

Step 6: Utilize two-step verification

This is a great idea for any of your online accounts. Turn on two-step verification, and whenever anyone attempts to log into any of your accounts from a new device, they’ll need to put in a pin code that is sent to your mobile device. Without this code, no one can get into your account. Note: You must activate two-step verification for each of your online accounts individually by going to the specific account settings page.

Activate login verification
For Snapchat, go to the My Account page, scroll down to the bottom, and click on Login Verification.

Step 7: Contact customer support if you can’t get into your Snapchat

In the event that your password isn’t working or some other error message pops up, get in touch with customer support right away. They’ll help you regain access if your account was hacked.


Written by  Omri Toppol

Omri is LogDog's marketing guy. He is passionate about technology, digital marketing and helping online users to stay safe and secure

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